Empower Your Customer Support with Our Robust Knowledge Base Platform.
At ProductSupport.com, we understand that effective and efficient customer support is pivotal for every product-driven business. With this in mind, we've developed an all-encompassing Knowledge Base Platform to streamline and revolutionize your customer support.
Join 400,000+ satisfied customers
Our Knowledge Base Platform offers a comprehensive suite of tools to manage, organize, and enhance your product documentation in a user-friendly digital format.
With our platform, you'll have the ability to...
Are You Worried About the Migration?
As a company creating physical products, you likely already have an extensive library of PDF user manuals. Migrating all of them to a new system can seem overwhelming. But with ProductSupport.com, we streamline this process:
Assisted AI Conversion
Upload your existing PDF manuals, and let our AI tools do the heavy lifting. With some human guidance, they efficiently convert your documents into interactive web manuals.
Organized and Optimized
Our platform organizes and optimizes your newly transformed manuals, ensuring easy navigation and improved content effectiveness.
Customer-Ready Knowledge Base
With your web-based manuals now seamlessly integrated into our self-service hub, your customers can enjoy a highly interactive, user-friendly support experience.
Rich Media Integration
Enhance your web manuals with multimedia content to provide a more engaging and interactive experience for your customers. Our platform allows for easy addition of images, videos, and other media content to your web-based manuals.
Easy Updates and Maintenance
Keeping your product support materials up-to-date has never been easier. Our platform allows you to make changes or add new content to your manuals directly, ensuring your customers always have access to the latest information.
Our platform is designed keeping your customers in mind. With a clean, intuitive interface, customers can easily find and understand the information they need, resulting in a satisfying support experience.
Simple Editing Tools
Our intuitive backend interface allows for easy editing and management of your product documentation. Add new products, edit existing ones, update FAQs, and more with just a few clicks.
"Excellent onboarding (and more) tool!"
“I used ProductSupport.com to decrease the time it takes for our scale segment customers to onboard onto our platform. The ProductSupport.com team is extremely helpful and works with their customers to solve their use cases!”
Customer Support Manager Small-Business
Don't settle for mediocre customer support when you can exceed expectations with ProductSupport.com
Our platform is designed to empower your customers, streamline support processes, and ultimately help your business grow.