Tailoring Support Experiences to Your Brand
Welcome to a product support experience built with your brand in mind. Our Branded Self-Help Portal allows you to create a fully customized support hub, tailored to your brand and products. Easily launch this portal on your domain, housing all your product manuals, FAQs, firmware updates, and intelligent product support chatbot in one easy-to-access location.
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Elevate your customer support experience. Get started with our Branded Self-Help Portal today!
With our platform, you'll have the ability to...
Are You Worried About the Migration?
As a company creating physical products, you likely already have an extensive library of PDF user manuals. Migrating all of them to a new system can seem overwhelming. But with ProductSupport.com, we streamline this process:
Consolidate all your product support essentials in one location. From Product Manuals and FAQs to Firmware updates and an intelligent product support chatbot, your Branded Self-Help Portal will be a comprehensive resource for your customers. It's an effortless way to improve customer experience, streamline operations, and keep all support-related content organized.
Gain total control over your support hub's aesthetics with our full customizability feature. You can align the look and feel of your support hub with your brand's identity for a seamless user experience. Our flexible design options let you choose the colors, logo, and layout that best fit your branding, helping your support portal feel like a natural extension of your main website.
With our easy integration feature, smoothly incorporate your Branded Self-Help Portal into your existing website. This eliminates potential navigation barriers for your customers, making the support experience fluid and user-friendly. It also minimizes the technical workload for your team, making the implementation of the support hub a hassle-free process.
Our Branded Self-Help Portal comes with an intelligent product support chatbot powered by cutting-edge AI technology. This chatbot provides your customers with round-the-clock assistance, improving the speed and quality of your support. Additionally, with our graphical interface, you can easily customize the chatbot's conversation flows according to conditional logic without needing to code. This allows the chatbot to identify customer intent effectively, providing more personalized, contextually appropriate responses.
"Excellent onboarding (and more) tool!"
“I used ProductSupport.com to decrease the time it takes for our scale segment customers to onboard onto our platform. The ProductSupport.com team is extremely helpful and works with their customers to solve their use cases!”
Customer Support Manager Small-Business
Don't settle for mediocre customer support when you can exceed expectations with ProductSupport.com
Our platform is designed to empower your customers, streamline support processes, and ultimately help your business grow.